Ms. Sarah Heustess

  • Valborg Theatre/I.G. Greer Studio Theatre Box Office Supervisor

Ms. Sarah Heustess is the manager of the Valborg Theatre Box Office, and also serves as the the Director of Sales and Patron Relations at the Schaefer Center for the Performing Arts. At the Valborg Theatre, Sarah works with staff and faculty from the Department of Theatre and Dance to plan and execute ticket sales for all departmental productions. She also manages the hiring of approximately 24 students who work in both the Schaefer Center and Valborg Theatre ticket offices. Sarah's focus on cross-training for both groups supports the goal of audience-building by enabling box office staff to provide effective customer service and "cross-promotion" among current and prospective ticket buyers for events scheduled in both venues. Sarah also coordinates effective front-of-house operations for all events and, with her student staff, provides customer service designed to ensure a positive audience experience for all while fostering long-standing relationships with new and returning patrons. Many of the students who serve in these positions move on to succcessful careers in theatre management and arts administration at prominent arts venues across the nation.

Title: Valborg & Greer Box Office Manager/Publicity
Department: Theatre and Dance

Email address: Email me

Phone: (828) 262-2248